Why True Function?
True Function Laboratory was founded with the concept of service, quality and predictability. And to this day, this continues to be our focus.
True Function’s philosophy is simple; to save you time and effort with every case. We realize that if we can achieve this, then we can develop a great working relationship with dental offices. We strongly believe that dental clinicians and staff should not have to spend a long time to adjust and deliver oral devices. We understand that your chair time is highly valuable and that your reputation is on the line with every patient. Our duty is to do our job as proficiently as possible so that you can care for your patient without having to compromise the efficacy of the treatment you provide.
At True Function Laboratory, we are constantly working to improve our service. We understand that a great dental laboratory has to be able to deliver more than just good workmanship. We have streamlined our production to reduce turnaround times. Most of our appliances are finished in about 5 days and we cover expedited 2 day shipping back to your office. This quick turnaround allows you to help more patients sooner, and to enjoy the peace of mind that comes from working with our lab.
In keeping with our dedication to improving our service, we recently added a Doctor Portal for all customers. DDX allows offices to log into to a dedicated and secure portal that allows for many convenient and time saving services. Things like submitting a case, checking tracking information, reviewing invoices and statements and communicating with our team can all be done through this portal. Saving you time! See the Send A Case page for more details.
Sincere Commitment to Quality
True Function Laboratory, Inc. has a sincere commitment to quality because we realize that the quality of our products directly impacts the safety and satisfaction of our customers. We are able to accomplish this with the implementation of our Quality System which consists of ongoing training and education of our staff and continuous improvement of our products, processes, and relationships. We further understand that only with innovative design, the highest quality materials, and state of the art technology can we continue to create such superior products.